Hire a remote community manager.
A community manager who keeps your Slack, Discord or Facebook group alive — answering fast, moderating consistently, and surfacing what members are actually asking for.
Hire a community manager →What a remote community manager does for you
- Answers member questions daily and keeps response times short
- Moderates against your published rules, consistently and without drama
- Programmes the calendar: threads, AMAs, events, prompts
- Onboards new members so the group does not feel like a ghost town
- Reports on sentiment, recurring requests and active-member trends
What we vet for
- Written voice tested against your brand tone
- Moderation judgement on genuinely hard edge cases, not obvious spam
- Platform fluency — Slack, Discord, Circle, Facebook Groups
- Ability to restart a quiet community, not just maintain a busy one
- De-escalation under public pressure
Matched from our vetted bench. Community Manager sits in Customer Support, one of the two departments where we keep a standing bench of 100+ vetted people on our payroll. That is why a first sales or support hire lands in days rather than months — and you still meet them before they start.
Hiring a remote community manager
Can they grow the community, not just maintain it?
Growth depends mostly on your product and offer, not on moderation. What a community manager reliably does is keep it responsive and healthy. Be sceptical of anyone promising growth from moderation alone.
Which platforms do they cover?
Slack, Discord, Circle and Facebook Groups are the common ones. Name yours on the onboarding form.
How quickly can they start?
Community management sits in our support core, matched from our vetted bench of 100+, so the first hire lands in days.
Do they moderate outside business hours?
Only if you staff for it. Communities do not stop at 5pm, so tell us the coverage you need and we will scope it honestly.
Other Customer Support roles
On-brand support across phone, chat and email that keeps customers.
Put a vetted community manager to work for you.
Tell us the role and your setup. We will come back with a shortlist and an honest view of whether we are the right fit.
Start hiring →