Hire a remote dispatcher.
A dispatcher who runs your field schedule — assigning jobs, managing the day as it changes, and keeping techs and customers informed without you fielding the calls.
Hire a dispatcher →What a remote dispatcher does for you
- Builds and manages the daily job schedule across your field team
- Assigns work by skill, location and route efficiency
- Handles same-day changes, cancellations and emergency calls
- Keeps customers updated on arrival windows and delays
- Maintains job records and closes out completed work in your system
What we vet for
- Live scheduling exercise with conflicting jobs and a breakdown thrown in
- Composure under pressure with an angry customer on the line
- Field service tool fluency — ServiceTitan, Jobber, Housecall Pro
- Geographic and routing common sense
- Clear radio and phone communication
Recruited and vetted to your requirement. We do not keep a standing bench for Operations & Admin — we would rather tell you that than imply a shortlist exists before you have described the job. We source and vet against your brief, you review the shortlist, and you interview before anyone starts.
Hiring a remote dispatcher
Will they understand my trade?
Not on day one, and any staffing company claiming otherwise is guessing. We vet for scheduling judgement and composure, then your team teaches the trade specifics during onboarding.
Can they handle emergency and after-hours calls?
Only if you staff for it. Tell us your coverage window on the onboarding form and we will be honest about whether it needs one person or two.
How does hiring work?
Dispatch is recruited and vetted to your requirement. You meet candidates before anyone starts.
Which field service software do they use?
Yours. ServiceTitan, Jobber and Housecall Pro are the ones we see most, but they work in whatever you already run.
Other Operations & Admin roles
The back-office spine — scheduling, coordination and follow-through.
Put a vetted dispatcher to work for you.
Tell us the role and your setup. We will come back with a shortlist and an honest view of whether we are the right fit.
Start hiring →